FAQ
“Explore our FAQ section for all your safari related queries and concerns, from what to bring to what to expect, we’ve got you covered. Don’t hesitate to contact us for further assistance.”
Payment
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and e-checks. Please contact us to make arrangements for your payment. Please note that full payment is required at the time of booking to confirm your reservation.
Yes, changes can be made to your booking, but please note that some changes may result in additional fees or charges. Please contact us to make the changes in your Safari.
Our refund policy varies depending on the circumstances. Please refer to our terms and conditions or contact us for more information.
Reservation
Reservations can be made through our safari booking website like Trip advisor or by contacting us directly. We recommend contacting us directly by sumbimmiting the contact form or by messaging us on WhatsApp to discuss and create a customized package for you. booking in advance is required to ensure availability during peak seasons.
To know if your reservation has been confirmed on a wildlife safari website, you should check your email, You will receive a confirmation email or letter after making your reservation.The email should contain details of your reservation, including the date, time, itinerary and confirmation number.
At our safari company, there are no specific age restrictions for our safaris. However, we do recommend that children under the age of 12 are accompanied by an adult. We also recommend that our guests be in good physical health and able to walk moderate distances and handle uneven terrain. If you have any concerns about your physical ability to participate in a safari, please contact us before making a reservation to discuss any potential issues. We do have to inform you that if you have any medical conditions that may be affected by the safari, we recommend you to consult with your doctor before making a reservation.
Preparation
When packing for a safari, it’s important to bring clothing and gear that is appropriate for the environment and activities you’ll be participating in. Some items to consider bringing include:
- Lightweight, neutral-colored clothing that can be layered. Bring long-sleeved shirts and pants to protect against the sun and insects.
- A wide-brimmed hat and sunglasses to protect your face and eyes from the sun.
- Sunscreen and insect repellent to protect your skin from the sun and insects.
- A good camera and binoculars to capture the wildlife and nature around you.
- Comfortable walking shoes or hiking boots for exploring the wilderness.
- A waterproof jacket or poncho in case of rain.
- Medications and any other personal items you may need.
- A small daypack or bag to carry essentials like your camera, water bottle and other essentials during the safari activity.
- A power bank or extra batteries for your electronic devices.
It’s also important to check with your safari operator for any specific restrictions or recommendations on what to bring in the specific destinations you wish to go. Additionally, it is good to check the weather forecast for your destination before packing.
It depends on the region you will be visiting. Before going on a safari, we will guide you based on your destination, travel itinerary, and current health status.
In general, it is recommended to be up-to-date on routine vaccinations such as Covid-19, measles, mumps, rubella, and chickenpox. Some areas in Africa, where safaris are often held, may also require additional vaccinations such as yellow fever, hepatitis A, and typhoid. Malaria prophylaxis may also be recommended for certain destinations.
It is also important to take precautions to prevent insect bites, such as using insect repellent and wearing long-sleeved shirts and pants. Additionally, it is important to practice good hygiene, such as washing your hands frequently, to prevent the spread of infectious diseases.
It depends on you. But, it is highly recommended to get travel insurance for your safari. Safari travel can be unpredictable, and unexpected events such as flight cancellations, medical emergencies, or lost luggage can occur. Travel insurance can provide coverage and assistance for these types of situations, helping to protect you financially and provide peace of mind.
Travel insurance policies can cover a wide range of things such as trip cancellation, medical emergencies, lost or stolen luggage and personal effects, emergency evacuation, and more. It’s a good idea to review the coverage options offered by different insurance providers and choose one that best suits your needs and budget.
In summary, travel insurance is an important consideration for any safari trip, and it’s worth the investment to protect yourself from financial loss and other unexpected events that may occur during your trip.
Yes, it’s important to be aware of specific cultural or social customs when you’re on a safari, especially if you’re visiting a different country. Different cultures have different customs and etiquette that you should be aware of to ensure that you’re respectful and mindful of local people and their ways of life. Here are a few things to keep in mind:
- Dress code: Be mindful of the dress code in the area you are visiting, and dress modestly to show respect.
- Greetings: Learn and use traditional greetings, as it’s a sign of respect.
- Photography: Ask for permission before taking photos of people or their property, and avoid taking pictures of sensitive subjects such as military sites or government buildings.
- Language: Learn a few basic phrases in the local language, it will be helpful in communicating with locals.
- Tipping: Tipping is not always expected but it is a nice gesture, check if it’s a common practice in the area you’re visiting and how much is appropriate.
- Respect local customs and traditions: Be respectful of local customs and traditions, such as not touching or pointing with your feet, as they are considered impure in some cultures.
- Be aware of local laws and regulations: Be aware of local laws and regulations, such as not disturbing wildlife or littering.
- Be open-minded: Be open-minded and respectful of different cultures and ways of life, and try to learn as much as you can about the local culture during your safari.
By being aware of these customs and showing respect, you can help ensure that your safari is a positive and memorable experience for both you and the local people you’ll be interacting with.